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The data we collect, how it's used, and who we share it with
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Privacy Policy
What kinds of personal information we collectHow we collect personal informationHow we hold and protect personal informationHow we ensure secure financial transactionsWhy we collect, hold, use and disclose personal informationHow we use personal information for direct marketingHow we disclose personal informationWhen you will have the option of not identifying yourselfWhat kinds of website visitor information we collectThird-party advertising and links on our WebsiteHow we update our Privacy PolicyHow to make an enquiry or complaintHow to contact usSpecific provisions for overseas jurisdictions SingaporeOnline Analytics and AdvertisingHow We Disclose Your InformationYour Rights and ChoicesChanges to our Privacy PolicyPrivacy & Security Policy
Afterhours ("we", "us" or"our") recognises the importance of privacy and is committed toprotecting the privacy of individuals when handling their personal information.We handle personal information for purposes relating to our business functionsand activities.Our Privacy Policy outlines how we handlepersonal information in an open and transparent manner in accordance with theAustralian Privacy Principles contained in the Commonwealth Privacy Act 1988(Cth.) (the "Privacy Act") and in similar overseas legislation. Byproviding us with your personal information, you consent to us handling it inaccordance with our Privacy Policy. If you provide us with any personal informationabout another individual, then we rely upon you to inform him or her of thedetails contained in our Privacy Policy.
This Privacy Policy adopts defined terms from our Terms and Conditions available on our Website and should be read in conjunction with that document.
What kinds of personal information we collect
The kinds of personal information about you which we may collect and hold include your: Contact Information, including your postal address, email address, telephone number, and mobile number; Payment Information, including your bank account details and credit card details; Transaction Information, including details of your previous purchases and your credit history; Profile Information, including your interests, employment details, preferences and survey responses; Technical Information, including your IP address, browser type, time zone, location, and aspects of the device you use to access our Website; Usage Information, including information about how you use our Website and our Services; and Any other personal information which may be required to facilitate our dealings.
If we are not provided with the personal information about you which we request, then we may not be able to provide you with our Services
How we collect personal information
We usually collect personal information directly from you in person or when you communicate with us by form, letter, telephone, facsimile, email, or other means. For example, we may collect your personal information directly from you when: You request us to provide you with our Services; You purchase or use our Services; You request us to provide you with assistance or support for our Services; You attend or participate in marketing functions, competitions, promotions, activities, or Events; You request us to provide you with information about our Services or marketing functions, activities, or Events ;You complete a survey or provide feedback in respect of our Services, functions, activities, or Events; You subscribe to receive news or other information about our Services, marketing functions, activities, or Events;
You make an inquiry or complaint; You have other dealings with us whether in person, via the internet, over the phone, or when you write to us; or We combine different data sets which may not, of themselves, contain personal information. What we may also collect your personal information from a third party or a publicly available source for the purpose of carrying out our business functions and activities including (without limitation) for assessing your application or suitability for our Services. For example, we may collect your personal information from: Your authorized representatives in connection with providing you with our Services or your attendance at or participation in our marketing functions, activities, or Events; Our service providers who assist us to carry out our business functions and activities including our venues, promoters, information technology providers, credit report providers, and research and development organizations; Government departments and agencies in connection with carrying out our business functions and activities; or Our related websites or apps.
How we hold and protect personal information
We hold personal information which we collect in both physical and electronic storage facilities including paper-based files, computer servers, desktop and laptop computers, tablets, mobile phones, cameras, and other portable data storage devices. We protect personal information which we hold from misuse, interference, and loss and from unauthorized access, modification, or disclosure using both physical and electronic security measures which include secure premises, physical access restrictions, locked cabinets, video surveillance, secure databases, password access, anti-virus software, data encryption, and firewalls. These measures are subject to ongoing review and monitoring. To protect your personal data, we also require our third-party service providers to take reasonable precautions to keep your personal data confidential and to prevent unauthorized or accidental access, processing, erasure, loss, or use of personal data, and to act at all times incompliance with applicable data protection laws.
If we hold any personal information which we no longer need for any of our purposes, then we will take reasonable steps to destroy or de-identify the information unless we are required by law to retain the information.
Please note, however, that while we attempt to safeguard your personal data, no method of transmitting or storing electronic information is ever completely secure, and thus we make no warranty, express, implied, or otherwise, that your personal data will never be accessed, used, or released in a manner that is inconsistent with this Privacy Policy.
In no event shall we be liable for any damages (whether consequential, direct, incidental, indirect, punitive, special, or otherwise) arising out of, or in any way connected with, a third party's unauthorized access to your personal data, regardless of whether such damages are based on contract, strict liability, and also regardless of whether we are given actual or constructive notice that damages were possible, except as provided under applicable laws.
«How we ensure secure financial transactions
We have a secure transaction environment for commerce on the internet. Our online transaction system uses Secure Sockets Layer (SSL) certificate to provide the highest available level of security, and an authentication is provided to ensure your online shopping experience is safe and secure at all times.
The SSL certificate highlights the browser address bar in green to signal the validation of Afterhours and also applies 2048bit encryption for the highest assurance. SSL is the industry standard for encryption technology and is compatible with Microsoft Internet Explorer, Mozilla Firefox, Apple Safari, Google Chrome, and most other browsers.
With the combination of our SSL certification our Website and your use of a secure browser, you can be assured that your transaction booking details are encrypted. SSL locks all information passed from you to our Website in an encrypted envelope. This minimizes the likelihood of interception by an unauthorized party.
If you are concerned about using your credit/debit card online, you can contact our Privacy Officer for more information or assistance.
«Why we collect, hold, use and disclose personal information
We collect, hold, use, and disclose personal information for purposes relating to our business functions and activities. For example, we may collect, hold, use, or disclose your personal information for one or more of the following purposes:
- Verifying your identity
- Contact Information
- Identity Information
Assessing your application or suitability for our Services:
- Contact Information
- Identity Information
- Profile Information
Providing you with our Services:
- Contact Information
- Identity Information
- Profile Information
- Payment Information
Managing our relationship with you ,including contacting you where appropriate
- Contact Information
- Identity Information
- Profile Information
- Payment Information
- Transaction Information
Allowing you to contact and be contacted by our other customers for networking purposes
- Contact Information
- Identity Information
- Profile Information
Providing you with information about our Services
- Contact Information
- Identity Information
- Transaction Information
- Profile Information
Understanding your specific needs and preferences
- Contact Information
- Identity Information
- Transaction Information
- Profile Information
- Technical Information
- Usage Information
Evaluating or improving our Services
- Contact Information
- Identity Information
- Profile Information
- Technical Information
- Usage Information
Conducting data analytics and product trends
- Contact Information
- Identity Information
- Transaction Information
- Profile Information
- Technical Information
- Usage Information
Marketing or promoting attendance or participation by yourself in marketing functions, activities, or Events
- Contact Information
- Identity Information
- Transaction Information
- Profile Information
- Technical Information
- Usage Information
Marketing or promoting attendance or participation by yourself in marketing functions, activities, or Events
- Contact Information
- Identity Information
- Transaction Information
- Profile Information
- Technical Information
- Usage Information
Research and development of new products and services
- Contact Information
- Identity Information
- Transaction Information
- Profile Information
- Technical Information
- Usage Information
Responding to inquiries and complaints
- Contact Information
- Identity Information
- Transaction Information
- Payment Information
Carrying out our day-to-day business functions and activities
- All
Carrying out our day-to-day business functions and activities
- Contact Information
- Identity Information
- Transaction Information
- Payment Information
Such other purposes as we tell you from time to time As required
«How we use personal information for direct marketing
We may use your personal information (your name, email address, mobile phone number, and other relevant contact information) to provide you with news or other information about our Services, functions, activities, or Events which may be of interest to you either videomails, SMS messages, telephone calls, push notifications, post, or social media. You may opt-out from receiving marketing communications at any time. In each such communication, we will describe how you may at any time request not to receive any further such communications from us. We will give effect to your request not to receive any further such communications from us as soon as practicable.
«How we disclose personal information
We disclose personal information to third-party for the purpose of carrying out our business functions and activities or otherwise complying with our lawfully imposed obligations. For example, we may disclose your personal information to:
Your authorized representatives in connection with providing you with our Services or your attendance at or participation in our marketing functions, activities, or Events; Our service providers who assist us to carry out our business functions and activities including our venue operators, legal service providers, customer support providers, information technology providers, printing and mailing providers, sales and marketing providers, credit report providers, and billing providers, debt recovery providers, and other professional advisers; Our related companies, agents, alliance partners, affiliates, and other trusted entities who assist us to carry out our business functions and activities; Sponsors of Events or portions of Events which you register for, attend, or otherwise participate in or contribute to; or Government departments and agencies in connection with carrying out our business functions and activities.
These third parties to which we may disclose your personal information may be located in Australia or other countries including the Philippines, New Zealand, United States, United Kingdom, or Singapore.
These third parties may use this information to send you marketing material. You may notify those organizations directly to stop receiving information, but please contact our Privacy Officer if you have any issues.
We will not disclose your personal information to any other third parties without your consent except where required or authorized by law.
When you will have the option of not identifying yourself
We will give you the option of not identifying yourself or using a pseudonym when dealing with us in relation to a particular matter except where it is impracticable or unlawful for us to do so. For example, you may not need to identify yourself when you request that we provide you with general information about our Services, functions, activities, or Events. However, if we do not collect personal information about you at the point of sale or when you interact with us, this could impact the level of service we can provide to you. For example, we will not be able to contact you in the case of an Event cancellation or venue change, or we may not be able to properly respond to your inquiry or investigate your complaint or fully process your transaction.
«What kinds of website visitor information we collect
We collect and hold information about visitors to our Website using a range of third-party tools, including cookie sand session tools.
If we hold any personal information which we no longer need for any of our purposes, then we will take reasonable steps to destroy or de-identify the information unless we are required by law to retain the information.
For example, when you visit our Website, we may collect your server address, domain name, operating system, browser type, pages accessed, documents downloaded, previous visits, referring website, and visit date and time. We collect and hold this information for the purpose of maintaining and improving our Website and enhancing your experience browsing our Website. We may also use this information for statistical purposes and to analyze trends in order to better understand the needs of our customers.
We may use cookies and other similar technologies on our Website to enhance your experience and improve our services. A cookie is a small text file that is stored on your computer or device when you visit a website. It allows the website to recognize your device and remember certain information about your visit. We may use cookies to collect information about your use of our Website, such as the pages you visit, the links you click, and other actions you take on our Website. This information may be used to personalize your experience on our Website, analyze trends, and administer the Website. You can adjust your browser settings to refuse cookies, but this may limit your ability to use certain features on our Website.
We may also use third-party services such as Google Analytics to collect, monitor, and analyze this type of information in order to improve our Website's functionality and performance. These third-party service providers have their own privacy policies addressing how they use such information.
«Third-party advertising and links on our Website
Sometimes our Website or mobile site contains links to third-party websites for your convenience and information. When you access a third-party website, please understand that we are not responsible for the privacy practices of that site. We suggest that you review the privacy policies of each site you visit.
To try and bring you offers that are of interest to you, we have relationships with other companies which we allow to place advertisements on our web pages. If you visit our Website or mobile site, ad serving companies may collect information such as your domain type, your IP address, and clickstream information. For further information about this, we suggest you refer to the privacy policies of Google Analytics (www.google.com.au/policies/privacy).
Our Website and mobile site may also carry third-party cookies which automatically collect anonymous information from you such as your demographics and interests. This information may be disclosed to third parties for the purpose of providing you and others with more targeted ticket and Event information and/or an enhanced advertising experience both on and off our Website or mobile site.
«How we update our Privacy Policy
We may update our Privacy Policy from time to time to take into account changes in our information handling practices by publishing an updated version of our Privacy Policy on our Website. You should regularly review the most recent version of our Privacy Policy available on our Website.
«How to make an enquiry or complaint
If you have an enquiry or complaint about our handling of your personal information, please contact our Privacy Officer using the contact details below. A complaint about our handling of your personal information should first be made in writing to our Privacy Officer setting out details of your complaint.
Our Privacy Officer is responsible for dealing with all enquiries and complaints about our handling of personal information and will respond on our behalf within a reasonable time after receiving an enquiry or complaint.
If you are not satisfied with our response to your complaint, then you may take your complaint to the Office of the Australian Information Commissioner, which may be contacted using the following contact details:
Name: Office of the Australian Information Commissioner
Phone:Â 1300 363 992
Email: compliance@cxo-afterhours.com
Address: 309 George St, Sydney, 2000, Australia
How to contact us
You may contact our Privacy Officer using the contact details below:
Privacy Officer: The Privacy Officer, Afterhours
Email: compliance@cxo-afterhours.com
Address: 309 George St, Sydney, 2000, Australia
Specific provisions for overseas jurisdictions Singapore
(A) Clause 1 (About our Privacy Policy) Afterhours ("we", "us" or "our") recognizes the importance of privacy and is committed to protecting the privacy of individuals when handling their personal information. We handle personal information for purposes relating to our business functions and activities. Our Privacy Policy outlines how we handle personal information in an open and transparent manner in accordance with the nine main obligations contained in the Personal Data Protection Act 2012 (the "PDPA") and in similar overseas legislation. By providing us with your personal information, you consent to us handling it in accordance with our Privacy Policy. If you provide us with any personal information about another individual, then we rely upon you to inform him or her of the details contained in our Privacy Policy.
Broadly speaking, the nine main obligations which organizations are required to comply with if they undertake activities relating to the collection, use or disclosure of personal data may be summarized as follows. The sections of the PDPA which set out these obligations are noted below for reference.
i) The Consent Obligation (PDPA sections 13to 17): An organization must obtain the consent of the individual before collecting, using, or disclosing his personal data for a purpose.
ii) The Purpose Limitation Obligation (PDPA section 18): An organization may collect, use, or disclose personal data about an individual only for purposes that a reasonable person would consider appropriate in the circumstances and, if applicable, have been notified to the individual concerned.
iii) The Notification Obligation (PDPA section 20): An organization must notify the individual of the purpose(s) for which it intends to collect, use, or disclose the individual's personal data on or before such collection, use, or disclosure of the personal data.
iv) The Access and Correction Obligations(PDPA sections 21 and 22): An organization must, upon request, (i) provide an individual with his or her personal data in the possession or under the control of the organization and information about the ways in which the personal data may have been used or disclosed during the past year; and (ii) correct an error or omission in an individual's personal data that is in the possession or under the control of the organization.
v) The Accuracy Obligation (PDPA section23): An organization must make a reasonable effort to ensure that personal data collected by or on behalf of the organization is accurate and complete if the personal data is likely to be used by the organization to make a decision that affects the individual concerned or disclosed by the organization to another organization.
vi) The Protection Obligation (PDPA section24): An organization must protect personal data in its possession or under its control by making reasonable security arrangements to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks.
vii) The Retention Limitation Obligation(PDPA section 25): An organization must cease to retain documents containing personal data or remove the means by which the personal data can be associated with particular individuals as soon as it is reasonable to assume that (i) the purpose for which the personal data was collected is no longer being served by retention of the personal data, and (ii) retention is no longer necessary for legal or business purposes.
viii) The Transfer Limitation Obligation (PDPA section 26): An organization must not transfer personal data to a country or territory outside Singapore except in accordance with the requirements prescribed under the PDPA.
ix) The Accountability Obligation (PDPA sections 11 and 12): An organization must implement the necessary policies and procedures to meet its obligations under the PDPA and shall make information about its policies and procedures publicly available.
This Privacy Policy adopts defined termsfrom our Terms and Conditions available on our Website and should be read inconjunction with that document.
(B) Clause 5 (How we hold and protect personal information):
If we hold any personal information that we no longer need for any of our legal or business purposes, then we will take reasonable steps to destroy or de-identify the information unless we are required by law to retain the information. In any event, we do not retain your personal data for longer than six (6) years, subject to local laws and regulations.
(C) Withdrawal of Consent:
Should you wish to withdraw your consent previously given, you may send us a request for the withdrawal of consent to the Privacy Officer. Please note that we can only process requests that are clear and may need to contact you for clarification if such requests are deemed to be incomplete or unclear in any way.
(D) Data Subject Rights:
You have the right to access, update or request that we delete your personal information at any time. If you wish to exercise your rights or if you have other questions, comments, or concerns about our privacy and data protection practices, please contact The Privacy Officer.
(E) Accuracy of Personal Data:
We will keep all personal data collected as accurate, complete, and up-to-date as necessary, taking into account its intended use and your interests. Where possible, we will validate the personal data provided by using generally accepted practices and guidelines.
(F) Overseas Transfers of Your Personal Data:
Your personal data will be transferred to, and stored in Singapore. It will also be accessed and processed by our personnel and the personnel of our affiliated companies, subsidiaries, partners, and/or third-party service providers who operate outside of Singapore. Your personal data will only be transferred to locations outside of Singapore where we are satisfied that adequate or comparable levels of protection are in place to protect personal data held in that jurisdiction, and(where we are required to do so) with your consent.
Please note that while we make efforts to protect your personal information, the laws and regulations relating to privacy and personal data protection in other jurisdictions may not be equivalent to the laws in your country of residence. By providing us with your personal information, you consent to the transfer of your information to Singapore and other jurisdictions as described in this Privacy Policy.
If you have any questions or concerns regarding the transfer of your personal data, please contact our Privacy Officer
We value your privacy and strive to protect your personal information in accordance with applicable privacy laws and regulations. If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact our Privacy Officer using the contact details provided.
Note: This Privacy & Security Policy is subject to change without prior notice. Please review this policy periodically to ensure you are aware of any updates or changes.
«Online Analytics and Advertising
1. ANALYTICS
We may use third-party web analytics services (such as those of Google Analytics) on our Services to collect and analyze usage information through cookies and similar tools; engage in auditing, research, or reporting; assist with fraud prevention; and provide certain features to you. To prevent Google Analytics from using your information for analytics, you may install the Google Analytics Opt-out Browser Add-on by clicking here.
2. ONLINE ADVERTISING
The Services may integrate third-party advertising technologies that allow for the delivery of relevant content and advertising on the Services, as well as on other websites you visit and other applications you use. The ads may be based on various factors such as the content of the page you are visiting, information you enter such as your age and gender, your searches, demographic data, user-generated content, and other information we collect from you. These ads may be based on your current activity or your activity over time and across other websites and online services and may be tailored to your interests.
Third parties may also place cookies or other tracking technologies on your computer, mobile phone, or other device to collect information about you as discussed above. These third parties (e.g., ad networks and ad servers such as Google Analytics, DoubleClick and others) may also serve tailored ads to you as you use the Internet and Internet-connected applications, and access their own cookies or other tracking technologies on your computer, mobile phone, or other device you use to access the Services to assist in this activity.
We neither have access to, nor does this Privacy Policy govern, the use of cookies or other tracking technologies that may be placed on your device you use to access the Services by such non-affiliated third parties. If you are interested in more information about tailored browser advertising and how you can generally control cookies from being put on your computer to deliver tailored advertising, you may visit the Network Advertising Initiative’s Consumer Opt-Out link, the Digital Advertising Alliance’s Consumer Opt-Out link, or Your Online Choices to opt-out of receiving tailored advertising from companies that participate in those programs. To opt out of Google Analytics for display advertising or customize Google display network ads, visit the Google Ads Settings page. We do not control these opt-out links or whether any particular company chooses to participate in these opt-out programs. We are not responsible for any choices you make using these mechanisms or the continued availability or accuracy of these mechanisms. For additional ways to out of targeted advertising activities under applicable law, see the "Your Rights and Choices" section below.
Please note that if you exercise the choices above, you will still see advertising when you use the Services, but it will not be tailored to you based on your online behavior over time.
3. NOTICE CONCERNING DO NOT TRACK
Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. We are committed to providing you with meaningful choices about the information collected on our website for third party purposes, and that is why we provide the variety of opt-out mechanisms listed above. However, we do not currently recognize or respond to browser-initiated DNT signals. To learn more about Do Not Track, you can do so here. Please note that Do Not Track is a different privacy mechanism than the user “preference signal” referenced in the “Your Rights and Choices ”section below, which is a browser-based control that indicates whether you would like to opt out of processing of your information for certain purposes, such as the “sale” of your information or the disclosure of your information for targeted advertising purposes, under applicable laws.
How We Disclose Your Information
Afterhours will disclose your information in the following ways:
Affiliates and Subsidiaries
We may disclose information we collect within the Panelist family of companies to deliver products and services to you, ensure a consistent level of service, and enhance our products, services, and your customer experience.
Service Providers
We provide access to or disclose your information to select third parties who perform services on our behalf. They have access to perform these services but are prohibited from using your information for other purposes. They provide a variety of services to us, including billing, sales, marketing, product content and features, advertising, analytics, research, customer service, data storage, security, fraud prevention, payment processing, and legal services.
Protection of Afterhours and Others
By using the Services, you acknowledge and agree that we may access, retain and disclose the information we collect and maintain about you if required to do so by law or in a good faith belief that such access, retention or disclosure is reasonably necessary to: (a) comply with legal process (e.g. a subpoena or court order); (b) enforce our Terms of Service, this Privacy Policy, or other contracts with you, including investigation of potential violations thereof; (c) respond to claims that any content violates the rights of third parties; (d) respond to your requests for customer service; and/or (e) protect the rights, property or personal safety of Afterhours, its agents and affiliates, its users and/or the public. This includes exchanging information with other companies and organizations for fraud protection, and spam/malware prevention, and similar purposes.
Business Transfers
As we continue to develop our business, we may buy, merge, or partner with other companies. In such transactions(including in contemplation of such transactions), user information may be among the transferred assets. If a portion or all of our assets are sold or transferred to a third-party, customer information (including your email address) would likely be one of the transferred business assets. If such transfer is subject to additional mandatory restrictions under applicable laws, we will comply with such restrictions.
Public Forums
Certain features of our Services make it possible for you to post comments publicly that other users can see. Any information that you submit through such features is not confidential, and we may use it for any purpose (including in testimonials or other marketing materials). Any information you post openly in these ways will be available to the public at large and potentially accessible through third-party search engines. Accordingly, please take care when using these features.
Aggregate/Anonymous Information
From time to time, we may disclose Aggregate/Anonymous Information about use of the Services, such as by publishing a report on usage trends. The disclosure of such data is unrestricted.
Retention of Your Information
We keep your information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws.
How We Protect Your Information
Afterhours takes technical and organizational security measures to protect the information provided via the Services from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or email transmission is ever fully secure or error free. Please keep this in mind when disclosing any information to Afterhours via .
Third Party Links and Features
The Services contain links to third-party websites such as social media sites, and also contain third-party plug-ins(such as the Facebook “like” button and Twitter “follow” button). If you choose to use these sites or features, you may disclose your information not just to those third-parties, but also to their users and the public more generally depending on how their services function. We are not responsible for the content or practices of those websites or services. The collection, use, and disclosure of your information will be subject to the privacy policies of the third party websites or services, and not this Privacy Policy. We urge you to read the privacy and security policies of these third-parties.
Children's Privacy
The Services are intended for general audiences and not specifically targeted towards children. We recognize the importance of protecting the privacy of children in accordance with the Privacy Act 1988 of Australia. If we become aware that we have inadvertently collected personal information from a child without appropriate parental or guardian consent, we will promptly take reasonable steps to delete it from our records. We prioritize the privacy and security of children's personal information and comply with all applicable laws and regulations concerning the handling of such data. For any concerns or inquiries regarding children's privacy, please contact us for further assistance.
Your Rights and Choices
1. GENERAL RIGHTS
Depending on your jurisdiction, you may have the right to make certain requests regarding your “personal information ”or “ personal data” (as such terms are defined under applicable law, and collectively referred to herein as “personal information”). Specifically, you may have the right to ask us to:
Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information; the business or commercial purpose for collecting your personal information; and the categories of third parties with whom we disclose personal information. Provide you access to and/or a copy of certain personal information we hold about you. Correct or update personal information we hold about you. Delete certain personal information we have about you. Object to or restrict processing of your information Revoke your consent for the processing of your information Transfer your information to a third-party provider of services opt out of the processing of your personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects, if applicable. You also have the right to opt out of “sales” of your information and “sharing/use of your information for targeted advertising” as described below in subsection 3.
As provided in applicable law, you also have the right to not be discriminated against for exercising your rights. Please note that certain information may be exempt from such requests under applicable law. For example, we need to retain certain information to provide our services to you. We also need to take reasonable steps to verify your identity before responding to a request, which may include, at a minimum, depending on the sensitivity of the information you are requesting and the type of request you are making, verifying your name and email address. You are also permitted to designate an authorized agent to submit certain requests on your behalf. In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity before processing the authorized agent’s request. If you would like further information regarding your legal rights or would like to exercise any of them, please submit a privacy request here or email us at privacy@cxo-afterhours.com Depending on applicable law, you may have the right to appeal our decision to deny your request, if applicable. If we deny your request, we will provide you with information on how to appeal the decision, if applicable, in our communications with you.
2. OPTING OUT OF MARKETING EMAILS
You can unsubscribe from our marketing emails via the unsubscribe link provided in the emails. Please note that it may take us some time, consistent with our legal obligations, to process your request. Even if you opt out from receiving marketing messages from us, you will continue to receive administrative messages from us, such as order confirmations, updates to our policies and practices, or other communications regarding our relationship or transactions with you.
3. NOTICE OF RIGHT TO OPT OUT OF SALES OFPERSONAL INFORMATION AND PROCESSING/SHARING OF PERSONAL INFORMATION FORTARGETED ADVERTISING PURPOSES
As explained in the “Online Analytics and Advertising” section above, we provide certain information to third-party advertising providers for targeted advertising purposes, so that we can provide you with more relevant and tailored ads regarding our services, and use analytics partners to assist us in analyzing use of our services and our user/customer base. The disclose of your information to these third parties to assist us in providing these services may be considered a “sale” of personal information under applicable law, or, the processing/sharing of your information for targeted advertising purposes.
If you would like to opt out of our online disclosure such as through cookie and pixel technology of your information for purposes that could be considered “sales” for those third parties' own commercial purposes, or “sharing” for purposes of targeted advertising, please click here . You can also submit a sale opt-out request to opt out of our offline disclosures of information that are subject to applicable opt outrights by emailing us at privacy@cxo-afterhours.com. Please note that we do not knowingly sell the personal information of minors under 16 years of age without legally-required affirmative authorization.
Please note that if you have legally-recognized browser-based opt out preference signal turned on via your device browser, we recognize such preference in accordance with applicable law.
Legal Bases for Use of Your Information
The legal bases for using your information as outlined in this Privacy Policy are as follows: where the use of your information is necessary to fulfil our contractual obligations to you (for instance, to comply with the terms of service of our websites that you agree to by browsing the websites or registering); where the use of your information is necessary for our legitimate interests or the legitimate interests of others (such as ensuring the security of our website and applications, operating our business and services, processing payments, complying with legal requirements, protecting our legal rights, preventing fraud, and ensuring proper provision of services to customers); where we are required to process information in accordance with Australian legal obligations; or where we have obtained your consent, as required by applicable law.
International Transfer
Please be aware that the information discussed in this Privacy Policy may be processed by Afterhours, with its principal office located at 309 George St, Sydney, 2000, Australia. We understand the importance of data protection and compliance with the Privacy Act 1988 of Australia.
When transferring personal information internationally, Afterhours takes reasonable steps to ensure that appropriate safeguards are in place in accordance with applicable data protection laws. By providing us with your information, you acknowledge and consent to the transfer of your data to countries outside of your jurisdiction, including the United States, in accordance with applicable law.
Afterhours Commitment to Privacy
Afterhours is committed to protecting your privacy and complying with the Privacy Act 1988 of Australia. If you have any inquiries or concerns regarding this privacy policy, please contact Afterhours at compliance@cxo-afterhours.com. We will make reasonable efforts to address your concerns and resolve any privacy-related issues in accordance with applicable laws and regulations.
Please note that if you believe your privacy rights have been violated and the matter remains unresolved, you may file a complaint with the Office of the Australian Information Commissioner (OAIC) or seek legal remedies as provided under the provisions of the Privacy Act 1988. It is recommended to consult with legal professionals to ensure compliance with Australian privacy laws and regulations.
«Changes to our Privacy Policy
We reserve the right to amend this Privacy Policy at any time to reflect changes in the law, our data collection and use practices, the features of our Services, or advances in technology. We will make the revised Privacy Policy accessible through the Services, so you should review the Privacy Policy periodically. You can know if the Privacy Policy has changed since the last time you reviewed it by checking the “Date of Last Revision" included at the beginning of the document. If we make a material change to the Policy, you will be provided with appropriate notice in accordance with legal requirements. By continuing to use the Services, you are confirming that you have read and understood the latest version of this Privacy Policy.
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